A business phone system is a communication tool used within an organization that allows employees to make and receive calls. It is an essential communication tool that affects how your business operates and communicates internally with clients and stakeholders.

Cloud business phone systems utilize Voice over Internet Protocol (VoIP), which allows calls to be made and received using the internet. VoIP converts voice and multimedia content into digital data and transmits it over the internet or other networks. Compared to traditional landlines, cloud systems offer benefits such as reliable call quality, cost savings, remote work capabilities, scalability, and advanced features that enhance organizational efficiency.

VoIP is a technology that enables the transmission of voice and other communications media such as text and video over an internet connection. So one of the greatest advantages of VoIP services is that by leveraging the power of the cloud, VoIP providers like Othos Telecom enable intelligent conversations with customers, suppliers, collaborators, and employees regardless of their location or preferred device.

Yes. As long as you have a working device and an internet connection, you can make calls. There are very few points of failure with cloud-based phone systems.

Because everything is hosted in the cloud, there are virtually no service or maintenance costs to your organization and your service provider takes care of all security and updates.

Yes. Cloud phone systems offer significant cost advantages over traditional landline systems. With landlines, there are expenses associated with maintaining, upgrading, and securing physical phone infrastructure. In contrast, cloud-based systems are managed by the service provider, eliminating these costs. With Othos Telecom, you can experience cost savings while enjoying advanced features and scalability.

Yes, you can transfer your existing phone numbers through a process called porting. This allows you to switch to a provider that better suits your business needs while keeping your current phone number. Additionally, you can easily obtain local phone numbers for your business during the account setup. Our team will guide you through the process to ensure a smooth transition.

No, with Othos Telecom's cloud-based phone system, there is no need to invest in additional hardware. You can utilize your existing devices such as desktops, laptops, smartphones, and deskphones to have access to our communication platform.

Cloud phone systems, like Othos Telecom, deliver PBX functionality as a service through the cloud. This means that users get the same calling features of a traditional phone system—call routing, call recording, call transfer, call forwarding, call waiting, auto-attendant, and more—while using VoIP to facilitate calls over the internet. Additionally, hosted PBX usually offers other capabilities for better business communications. Othos Telecom, for example, is more than just a regular business phone system. We also integrate APIs to give you an all-in-one communications solution that works according to your business needs.

When choosing the best cloud communications solution for your company, you need to consider reliability and SLAs, pricing, advanced telephony features you may need in the future, security practices, what integrations they offer, and the overall value it can add to your business. Here are some points to look for:

• Costs - One of the main reasons you are switching from traditional phones to business VoIP systems is for the savings. Be sure to find a plan that can help your company lessen equipment procurement, maintenance, and upgrade costs. Business phone systems costs vary widely from one VoIP provider to another, but Othos telecom’s pricing is hard to beat!

• Productivity - While the primary purpose of your IP telephony is to manage voice calls, it can also do so much more. With Othos Telecom, for example, you get unlimited calling, PBX functionality as well as the following communications features:

• Call Recording

• Call Fowarding

• Voicemail

• Music on hold

• Conference Call

• Auto Attendant

• Call screening and blocking

• Ring Groups

• Call Transfer

• Local and Mobile Extensions

• Reports

• Caller ID

• and more!

• Reliability - This is a common concern among business owners, and it is completely understandable. That’s why it is crucial to set up secure business phone lines that are always reachable. At Othos Telecom, we have strong, financially backed SLAs. We deliver on our reliability promises and maintain the highest uptime among industry leaders.

• Security - With Othos Telecom, you can breathe easy knowing that multiple layers of redundancy, failover technology, physical and biometric security, encryption, system hardening, and 24/7 monitoring safeguard your data. Your valuable company data and communications are protected by enterprise-grade security.

• Continuity - Scalability is no longer a nice-to-have feature; it is a must. Make it a point to get a business phone system that grows as your business grows. With Othos Telecom, for instance, you can easily purchase, activate, and assign business phone numbers and virtual extensions to new users or departments. This can quickly be done on your computers or smartphones, too, so there’s no need for additional help or training to complete your expansion.

Othos Telecom offers integrations with popular business tools and CRM systems. This allows you to seamlessly connect your phone system with applications like customer relationship management, team collaboration, and productivity tools. Our integrations enhance productivity, streamline workflows, and improve overall efficiency in your business communication.