The most attractive feature of VoIP is its cost-saving potential. When we move away from public switched telephone networks, phone calls become much cheaper. Instead of being processed across conventional commercial telecommunications line configurations, voice traffic travels on the Internet or over private data network lines.
Voice over Internet Protocol (VoIP) technology can increase the overall productivity of an organization by allowing their employees to multi-task without interruption. It also allows the organization to allocate funds usually spent on traditional phone bills to other aspects of the business. You will also enjoy multiple simultaneous calls with just one line.
Using VoIP also means benefitting from its abundant features which can make your VoIP experience very rich and sophisticated, both personally and for your business. You are thus better equipped for call management. You can, for example, make calls anywhere in the world to any destination in the world with your VoIP account. Features also include Caller ID, Contact Lists, Voicemail, extra numbers etc. Read more on VoIP Features here.
Access your office from home through VoIP. You can convert your home into a segment of the office and remotely use the voice of your workplace through the Hosted PBX. The portable nature of the VoIP technology is causing it to gain popularity as the trend is towards mobile communication. Portable hardware is becoming more and more common, as are portable services, such as your smartphone.
Full control from anywhere. You can generate billing and usage reports via the web interface. Scale up or down - if resources become squeezed, you can quickly scale back. On the other hand, if you open a new branch office, or need to provide remote communications, or just need to prepare for a spike in demand around the holidays, it’s quick and easy to scale up without any disruption to your business.